Furthermore, Section 2.3.3 Software Activation of the EULA outlines the requirements for activating the software and there is no indication that a current subscription is required to do so. Rather, 'Subscription Fees' cover maintenance, support and upgrades only. In reviewing their EULA (), there is no indication that activation of a perpetual license requires an active subscription. The company claimed the ability to reset a license requires an active subscription for the perpetual license. I contacted customer service and they refused to deactivate the license to allow me to use the perpetual license on the new workstation. Upon attempt to reinstall the software on a new workstation through their online activation system, I was provided an error stating that the license was previously activated and the license would need to be reset to proceed. ![]() The software application was not 'deactivated' prior to reimaging, however. That workstation was reimaged and replaced. This software was installed on a single workstation. ![]() Buyer beware - they do NOT sell perpetual licenses.Ī perpetual license for a software product (Aqua Data Studio) was purchased in 2015 under the terms of the company's EULA.
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